Your Account

Getting to My Account

Click your name/username button in the top-right of any page (it replaces the usual profile icon) to open My Account.

Profile

Update the full name shown on your federated ProfDesk account here. This also updates your personal Student workspace identity. Names and roll numbers in teacher-managed classes remain separate and stay under the relevant instructor's control; a newly joined class starts with your current federated name unless the instructor changes it.

Email & re-verification

Your email address is required and must stay verified, it's how ProfDesk sends verification links, password resets, and (if enabled) message notifications. If you change your email:

1. Enter the new address on My Account and save.
2. Your account is marked unverified again automatically, and a fresh verification email goes out to the new address.
3. Click the link in that email to re-verify. If you're already logged in when you click it, your session updates immediately and you're sent straight to Courses.
4. Didn't get it? Use Resend Verification on My Account.

Password

Change your password from My Account at any time. Forgot it entirely? Use the forgot-password link on the login page, a reset link is emailed to your verified address, valid for about an hour.

Plan badge

My Account (and the top of every page) shows your current plan, FREE PLAN or PRO. See Plans & Billing for what each includes and how to upgrade.

Deleting a federated account

Deleting your account permanently removes its personal workspace and detached read-only Academic Records. Any class records that are still connected are disconnected and returned to their instructors, including storage responsibility for the live class files. Deleting the federated account does not delete those instructors' live class records.

Support

Questions, billing issues, or anything else, email [email protected] directly. ProfDesk is an individually operated product, so support comes straight from the team building it.